■ The live streaming URL can only be watched through the ZAIKO account used at the time of purchase.
■Even if the URL is shared and shared on SNS, the stream cannot be watched without your ZAIKO account.
■ Before purchasing a ticket, please read the terms and conditions carefully, and make sure that you have the recommended network environment and environment for watching online live streaming.
■ Tickets cannot be canceled, changed or refunded in any circumstances except the event is canceled.
■If you start watching from the middle of the stream, the live will be synchronized with the current time, and you cannot play it from the start. You will be able watch from any point in the video archived video.
■Due to network issues, the sound and video may not be synced. If this happens, there is a possibility that the organizer will stop the stream and reset. This would cause the stream to be down for a short period of time.
■ The organizer does not take responsibilities for any failures due to the user's network environment and audio-visual environment.
■ Users will be in charge of the costs of network usage.
■ Live streaming requires a high speed of network for best results. Wi-Fi is highly recommended.
■All videos (including sounds) are protected by law, including copyright laws, and the rights belong to the event organizer. Regardless of whether it is for commercial use or for private use, it is forbidden to photograph and record any stream. If it is reprinted without permission, you could face legal action.
■If you have an email domain setting on, please make sure you are able to receive email from「firstname.lastname@example.org」「zaikomail.com」
■If you have a valid ticket after the event session is closed, you can still watch the missed-event until December 7th 2020 (Mon) 11:59 P.M.
■You may watch the archived video as many times as you want during the archive period.
[Recommended device environment for live streaming videos]
iOS 11.0 and later systems (latest version of Safari) Android OS 5.0 and later systems (latest version of Google Chrome)
Windows 10 or higher/MacOS 10.9 or higher, please make sure to use one of the browsers (the latest version of GoogleChrome, Safari, MS Edge, Firefox) for viewing.
Before purchasing a ticket, please check the above recommended environment to watch live streaming videos.
Also, make sure there are no issues or damage to the (smartphone, tablet, or computer) and software that you are using.
We cannot support other environments other than those recommended above.
Feature phone is not applicable
▼Watch the test stream video from below
[About the network communication environment]
Live streaming video requires a high-speed, stable network environment.
If you will not use Wifi, Please make sure in advance that you have enough data to stream and that you will be within a service area for your provider.
If you use shared WiFi, please turn off any devices which you are not using before the stream starts.
If you are using your data provider (not Wifi), please avoid places with crowds, underground areas, and locations surrounded by concrete.
In order to use this service smoothly, please purchase a ticket after confirming the above.
The event organizers do not take any responsibility for live streaming failures caused by purchasers.
▼Check your internet speed from below
◇For the latest information on "Precautions", "Recommended Equipment Environment for Viewing" and "About Network Communication Environments", please check the ZAIKO website. https://zaiko.io/support
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