I want to know more about Digitama Stubs

[Digitama Stubs]

Digitama Stubs are digital ticket stubs that can be selected as an additional option when purchasing electronic tickets for Zaiko events.

Just like paper ticket stubs, Digitama Stubs allow you to save a digital record of the event you attended and keep it as a memory.

*Digitama Stubs may not be an option for all events. Please check each event page for details.

How to Purchase Digitama Stubs

Digitama Stubs can be purchased as an additional option when purchasing event tickets at Zaiko.
*In the case of primary sales, it is not possible to purchase only Digitama Stubs.

1. If the Digitama Stubs option is displayed on the event ticket purchase page, it can be purchased as an additional option for the ticket.
*Depending on the event, Digitama Stubs may not be an option. Please check each event page for details.

2. Digitama Stubs will be issued 3 days after the event ends (including the archive period) and you will receive a notification email.

3. After logging in to Digitama (https://digitama.io/), you can check from the "Owned" tab on the "Your Digitamas" screen.

I want to know the meaning of the numbers attached to Digitama Stubs.

Depending on the order of purchase, you will be assigned your own Digitama Stubs serial number.

Example: the first buyer's number will be #1.
*Not a serial number.

If I transfer my tickets, do I also transfer my Digitama Stubs?

If tickets are transferred, ownership of Digitama Stubs remains with the original purchaser.

Can I cancel my Digitama Stubs purchase?

Under no circumstances will Digitama Stubs be cancelled or refunded after purchase.