Notation based on the Specified Commercial Transaction Act 
 
Company  Name 
 ZAIKO K.K.
 
Director of Operations 
 Malek Nasser
 
Company  Address 
 〒106-0031 Tokyoto Minatoku Nishiazabu 2-13-6 K’S Nishiazabu 5F
 Phone number 03-4577-7722
 
Contact  Information 
 https://zaiko.io/contactus?cid=54&type=streaming_ticket
 
Product Pricing and Service Considerations 
 Price shown on purchase page of each product / service
 
Other Fees 
 Additional fees may apply, including administration fees, product handover fees, system usage fees and service costs. The details of these fees will be communicated separately upon application. Furthermore, clients are required to cover all Internet connection fees and other relevant telecommunication fees.
 
Payment Methods
Credit card (VISA, MASTER, JCB, AMERICAN EXPRESS, Diners) or Payment through specified convenience stores. 
 
Payment Deadline 
[Credit Card]
For pre-sale ticket services, payment is confirmed when the purchaser is selected.
For normal ticket sales services and on-the-day ticket exchange services, payment is confirmed upon application.
 
[Convenience Store Payment]
Payment must be made before the deadline. The deadline is announced upon purchase of the ticket. 
 
Delivery of Goods or Provision of Services
  Details will be communicated separately, as delivery / provision method differs by method of application.
 
Operating Environment 
  Please refer to the live streaming support page for details (https://zaiko.io/business/streaming_support?cid=52)
 
Special Provisions for Returns and Cancellations
 Changes to products and services, cancellation of orders and refunds by customer request are not allowed once the application has been completed.
 
Advertisements by email 
 We may deliver advertisements by email (zaikonetwork@zaikomail.com), based on the customer’s agreement.