Notation based on the Specified Commercial Transaction Act

Business Name and Responsible Manager
　Upon request, we will provide an electronic record containing the business name and the responsible manager’s name.

Phone Number
　Upon request, we will provide an electronic record containing the business phone number.

Location
　Upon request, we will provide an electronic record containing the business address.
 
Contact  Information 
　https://zaiko.io/contactus
 
Product Pricing and Service Considerations 
　Price shown on purchase page of each product / service
 
Other Fees 
 Additional fees may apply, including administration fees, product handover fees, system usage fees and service costs. The details of these fees will be communicated separately upon application. Furthermore, clients are required to cover all Internet connection fees and other relevant telecommunication fees.
 
Payment Methods
Credit card (VISA, MASTER, JCB, AMERICAN EXPRESS, Diners), specified convenience stores, Alipay, WeChat Pay when available.
 
Payment Deadline 
[Credit Card]
For pre-sale ticket services, payment is confirmed when the purchaser is selected.
For normal ticket sales services and on-the-day ticket exchange services, payment is confirmed upon application.
 
[Convenience Store Payment]
Payment must be made before the deadline. The deadline is announced upon purchase of the ticket. 
 
Delivery of Goods or Provision of Services
  Details will be communicated separately, as delivery / provision method differs by method of application.
 
Operating Environment 
  Please refer to the support page for details (https://zaiko.io/faq/customer/online?cid=60#faq-350)
 
Returns, Contract Termination, or Cancellation of Application
  Except in cases where the product or service is defective, returns, exchanges, changes, cancellations, and refunds are not possible after the application. For inquiries about returns, contract termination, or cancellation, please contact the “Contact Information” listed above.
 
Advertisements by email 
 We may deliver advertisements by email (zaikonetwork@zaikomail.com), based on the customer’s agreement.