Shipping Goods

I have questions about the merch/goods

Merch/goods are managed by event organizers.

If you have any questions, please contact the event organizer directly.

Questions such as:
Delivery date
Size/Color amendment
Delivery is late than planned

I want to change my registered address

If "Confirm Answer" is displayed in the question box of the E-ticket, it is set so that the customer cannot edit the answer.

If you would like to change your address, please contact ZAIKO Support.

If "Edit Answer" is displayed in the question box of the E-ticket, you can edit the input information.

* We will not be able to respond after the editing period ends,

  so if you want to change the answer, please contact the organizer directly.

Can't find what you are looking for?